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It is a fact that modern technology helps people to live in a more convenient way. In connection to it, it canoe be denied that communication technologies are also in demand today in the different parts of the world. Among these popular communication technologies is Snapchat.
Snapchat allows you to share snaps and open messages. It is easy to use to communicate to your family, friends, and to the world. Its service allows you to receive and send videos, images, and text messages using your mobile phone. The message sender can also identify the time when the message can be seen through setting a limit about 1 to 10 seconds.
Snapchat is a fun and creative way to connect with your loved ones. Meanwhile, what if one day Snapchat not working? For sure, it can bring you with inconvenience and frustrations. Don’t worry because there are alternative ways to handle this problem in a better way.
The following are the potential solutions for Snapchat down.
Browse Related Issues when Snapchat is down
As you encounter troubleshooting with Snapchat, you can refresh the site fully. You can do this by pressing the CTRL +F5 keys with your preferred browser, such as Explorer, Chrome, Firefox, and more. You can clear the temporary cookies and cache of your browser to assure that you have the latest version of the web page.
Solving DNS Issues
There are some instances when you can experience problems with DNS or Domain Name System. The system enables the site’s IP address to be determined with words (.com) to remember easily like phonebooks for websites. It can be provided with ISP. You can clear the DNS cache to ensure that your ISP has the latest version. It is also a good idea to use DNS service alternative than ISPs.
Submitting A Comment Through Facebook ID
If you find it difficult to access Snapchat, you can submit a comment with your Facebook ID. You must remember that the service provider, country, and browser details will be shown in your comment to analyse potential Snapchat outage.
Check Your Internet Connection
If the app is not working or loading, it is possible that there’s a problem on your internet connection. You can turn off the data and switch on Wi-Fi. You can move closer to the router if there’s weak signal. Among the best way to solve the problem is to reset your router, even the connection works on other devices.
If you use VPN, you can disable it as you use Snapchat. Thus, Snapchat can stop functioning if it detects a third-party app, which include VPNs.
- Check out our internet connection guide of Verizon Internet.
- Check out our internet connection guide of Spectrum Internet.
Restart the Device
Another way to fix the problem is to restart your device, just like other technical problems. You can turn off your device if Snapchat is not loading. Then, you can turn it on again. If it still doesn’t work, you can proceed to another possible solution.
Check Whether Snapchat Is Down
Do you observe that you Snapchat is not working well? If that’s the case, you must check if the Snapchat is down. To do this, you can use a down detector. It can monitor if as service is down or not. You can view the Snapchat down detector page. It will show Problems at Snapchat or No problems at Snapchat. Additionally, you can also monitor through Live Outage Map if the problem is restricted in some specific areas.
You can also determine if the Snapchat is down through their official Snapchat Twitter support account. It offers about the latest updates about the app’s outages and when it will be back. So, if the Snapchat is down, you only need patience to wait before the service gets back.
Restarting and Updating Snapchat
If you are frustrated because the Snapchat is not working, you can close the app and restart it again. If it’s still not working, you can log out on your Snapchat account and log in again. In this way, your local snaps will resync with the server and may solve the issue.
If Snapchat is closed, you can also check for updates. You can do this through opening App Store or Google Play Store and check for updates. As you log in again to your Snapchat account, you can view the snaps that you have missed.
Monitor the App Network Permissions
In case you have a strong internet connection and other apps are working, it is a good idea to monitor the app network permissions. Thus, there is a possibility that Snapchat lacks the right permissions to work. The needed permissions involve Location, Phone, Storage, and more. It is easy to check the permission inside the app. You can follow these steps:
- Open the app, Snapchat
- Go to profile
- Choose Settings
- Click Permissions
- The missing permissions will show Tap to enable.
The system settings will now open for you to adjust the app’s permissions.
Clear the Snapchat Cache
You can also try to solve the issue by clearing the Snapchat cache. The apps and data in your phone can be corrupted, which lead Snapchat to stop loading. Therefore, you must clear the files to solve the issue. Don’t worry because clearing the cache will not lose snaps or data.
You can follow these steps to clear cache of your Snapchat:
- Open Snapchat
- Go to your profile
- Choose Settings
- Scroll down and choose Clear Cache
What If You Can’t Send Snaps?
If you can’t send snaps, even though you have a fine network connection, you can restart your device. If it doesn’t work, you can clear the conversation. It can eliminate the sent and received Snaps, so the unopened Snaps will remain. You can clear conversations through these steps:
- Open profile
- Choose Settings
- Scroll below and click Clear Conversation
- Choose the conversation to clear and confirm
You can also remove friend and add them again if clearing conversation doesn’t works. You can remove a friend through the following:
- Open profile
- Choose Add Friends
- Click My Friends
- Choose the friend to remove
The tips mentioned above will help you to deal with Snapchat down.